FREE CAN & US SHIPPING FOR ORDERS OVER $99 USD!

Shipping policy

Shipping & Delivery Time

 

Art & Alchemy Parfum is based in Toronto, Canada and we use Canada Post to ship our products.

We currently only ship across Canada and the United States.

 

Important Information Regarding the Different Shipping Services By Canada Post

 

For shipment within Canada, Canada Post offers:

  • Expedited Post (land)  Tracking number is provided; estimated delivery time 2 - 10 business days depending on location in Canada. 
  • Xpresspost (air) – Tracking number is provided; estimated delivery time 2 - 4 business days depending on location in Canada. 

For shipment to USA, Canada Post offers:

  • Tracked Packet USA – available for any package that weighs less than 1 kg. Tracking number is provided; estimated delivery time 2 to 3 weeks
  • Expedited Parcel USA – available for any package that weighs less than 30 kg. Tracking number is provided; estimated delivery time 2 to 3 weeks. 
  • Xpresspost USA  available for any package that weighs less than 30 kg. Tracking is provided; estimated delivery time 1-2 weeks.

    Lost packages

    All packages are sent with tracking but please contact us (info@artandalchemy.co) if you suspect your package is lost in transit.


    Returned Packages

    If a package is returned to us for reason such as wrong address, we will refund you the cost of the item but not shipping cost.